I have noticed how paranoid thinking gets in the way of performing tasks on the web.
By paranoia I mean any thought with “They” in it.
- Why are They making it so hard for me to download/upload/cancel?
- Don’t They know I have more important things to do with my time?
- The bastards – They are doing this on purpose.
In other words, a malicious entity is stopping me achieve success.
The other day I decided to cancel my subscription with the business nework, Ecademy.
The time had come to move on.
I did a bit of a Google search to help me delete my subscription… and found some disgruntled ex-ecademists.
Reading other people’s disatisfied thoughts was very satisfying.
I felt purged.
Thus, freed of negativity, I approached the Ecademy site with positivity.
“Surely there must be a process to delete a subscription?” I thought in my new-found adult, sane way.
And there was.
I scrolled to the bottom of the page where the menu looked more official.
The lettering was tiny and the choices not obvious.
After one click to a false trail, I plumped for “support”.
The contact form requested my “Issue Type”.
Recovering paranoid, delusional, hysterical? Where do I start?
I thought: “It is not personal”.
Liberated by this useful mantra, I chose “Account Closure” as my Issue Type.
And lo-and-behold it gave me all the info I needed to cancel my subscription.